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If you have any questions, contact us.

Notifications

Shipping Information

You should have received a confirmation email regarding your LogicMark order and shipping details. If you have misplaced that email or didn’t receive it, email us and we will connect you with your order information.
Purchases Policy

General Fulfillment

Expedited Shipping Options (one day, two day, three day, and four day shipping).

Order Cut-off Time (same day): 02:00 PM (Eastern Time)

1-day handling time (with standard shipping)

Order Cut-off Time: 02:00 PM (Eastern Time)

Operating Days
Monday, Tuesday, Wednesday, Thursday, Friday

Weekend Operations

Saturday no pick up
Sunday no pick up

Holidays

2023

Juneteenth National Independence Day – 06/19/2023

Independence Day – 07/04/2023

Labor Day – 09/04/2023

Columbus Day – 10/09/2023

Veteran’s Day – 11/11/2023 (Veteran’s Day is observed 11/10/2023)

Thanksgiving Day – 11/23/2023

Christmas Day – 12/25/2023

We are also closed Friday after Thanksgiving and day after Christmas 12/26.

Policy

Returns & Exchanges

Returns are accepted within 30 days of your delivery date for orders placed on logicmark.com and shipping within the contiguous United States. Products must be in re-sellable condition in original packaging. LogicMark does not provide Return Shipping Labels. After we receive your approved returned items, we will process your refund onto your original form of payment. A Restocking fee of $25.00 will be withheld from each returned order. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all International, Hawaii, and Alaska addresses are final. To begin a return, please complete and submit the form or contact Customer Support at 1.800.519.2419.

Start A Return

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ON-THE-GO

Medical Alert Devices

Stay safe 24/7 anywhere you go, around town or at home.

AT-HOME

Medical Alert Devices

Stay safe 24/7 where you spend the most time. Easy to use & affordable.

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ASTER

Medical Alert Safety App

Turn your smartphone into a personal safety device with this 24/7 monitoring app that’s the ultimate resource for keeping you safe.

ASTER

Bluetooth Button

Pair it with the Aster app to maximize ease of use and convenience. Click one button to call emergency services.

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